Embrace the next generation of messenger communication
Let the customers reach out to you using their preferred messaging app. Be present everywhere. OwlDesk fully integrates popular messenger apps. The best part: You can automate these dialogues with the AI-supported Bot.
React quickly and consistently
Engage in individual or group conversations with your customers, employees, or partners using apps like Facebook Messenger, WhatsApp, and more. OwlDesk supports all these communication channels for the new generation of customers.
Best conversational experience via messenger
Smart automation
The Conversation Bot responds 24/7 to requests in Facebook Messenger.
Fast response time
Centralize all pertinent messenger services within the service desk.
Personalized customer dialogue
Your service team has a centralized view of all relevant customer information to initiate personalized addressing of issues.