OwlDesk earns the trust of our valued customers
"We've substantially enhanced our service efficiency by elevating categorization quality from 48 to 64 percent. This not only saves multiple processing steps but also valuable time. As a result, we're better equipped to handle the increased volume of inquiries."
Normen Deutschmann
Product Owner Service Capabilities, EnBW AG
"Significant improvements in efficiency have been realized with the existing team, all without the need for additional staff. The search times have been significantly reduced, for example, due to intelligent answers. I alone save 2-3 hours per day thanks to automated categorization of emails."
Marcel Zahn
Head of Customer Service Fittings, Roto Frank Professional Service GmbH
"The rapid introduction of the project was certainly a very nice personal success. When the key figures suddenly increased rapidly after a few months after the first iteration of the process, we knew that we were on the right track."
Gabriele Tölle
Head of E2E Processes, LBS Westdeutsche Landesbausparkasse
"At first, we didn't really want to believe in the AI hype. But thanks to a precision rate of over 90 percent in workflow automation, we were actually able to grow our business significantly."
Danielle Baker
Operations Manager, Odyssey Logistics
"The more data you give ThinkOwl, the more accurate it will be."
Scott Sullivan
Chief Information Officer, PittOhio
"My team and I really enjoy working with ThinkOwl."
Shiedah Johnson
Service Managment, XPO Logistics
"My team and I have been working with ThinkOwl since 2020, and we are very satisfied."
Martin Zöllner
Head of Second Level Support, Hahn Air
