Simple.
Transparent.
Helpdesk software with AI: OwlDesk by ThinkOwl - the Freshdesk alternative.
Easy to set up and scale-up.
Configure your helpdesk in just five days – with our live-in-five support.
AI for businesses of all sizes
ThinkOwl's AI-enabled technology in helpdesk is for everyone – startups and enterprises.
With ThinkOwl, you get to view all customer dialogues at a glance. Whether e-mail, Facebook, WhatsApp or chat - customer interactions in one interface. Including customer history.
Together, you and ThinkOwl can deliver service beyond what’s humanly possible, enhanced with artificial intelligence. The AI technology in the helpdesk keeps a bird's eye view on every customer via every channel. Its high degree of automation guarantees reliable responses and steady service, every time.
ThinkOwl is always on the lookout, it feeds on data and delivers valuable insights. So you analyze customer interactions and behaviors in near real-time.