Machine Learning articles

Voicebots: Conversational AI For Customer Support Read more

Voicebots: Conversational AI For Customer Support

What if you could solve problems just by speaking? Voicebots turn that into reality, creating instant, human-like conversations with the power of AI. From answering queries to handling transactions, these virtual assistants streamline customer interactions, making every exchange faster, more thoughtful, and more intuitive.

September 17, 2024
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Lost In Translation? Break The Language Barrier With AI Translation Read more

Lost In Translation? Break The Language Barrier With AI Translation

Customer service operations span from small local teams to vast international networks with thousands of representatives. The primary challenge for customer support teams lies in breaking the language barrier and avoiding communication gaps. Fortunately, AI has transformed the customer service industry for the better. From accents to dialects, AI-powered text translation features decode conversations, ensuring multilingual customer support, seamless communication, and elevated brand experiences.

May 30, 2024
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