Customer Experience Management articles

5 Ways To Win Over Even The Most Difficult Customer

Good customer service is what differentiates a company from its rivals.

Anyone working in customer service would understand that no matter how much time you spend in delivering good customer service, you can’t please everyone every time. Sooner or later, support agents will have to deal with difficult customers. Whether it’s a customer with some outlandish demand or an otherwise rational customer who happens to be having a bad day, your skills are put to test. And it’s time to pass the test with flying colors.

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Boost Productivity & Retention: The Ultimate Guide To Remote Agent Onboarding

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AI Helpdesk Software: The Key To Transforming Customer Experience

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How ThinkOwl Delivers A Superior Customer Experience With Guided Mode

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From Kitchen Expert To Service Pro: Bora Integrates AI In Customer Service

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