Back
    Soumyadeep Roy

    Soumyadeep Roy

    Soumyadeep is a content strategist, content marketer and brand storyteller at ThinkOwl. A communications professional, he believes in creating content that is at the intersection of great marketing ideas and tech solutions. Focusing on Customer Experience, Soumyadeep takes a detailed look at technology to create lively, meaningful stories and analysis, making content indispensable for new age marketers, thought leaders and strategists.
    icon-linkedin

    Blog article by Soumyadeep Roy

    June 23, 2023
    Why Are SLAs Critical To Managing Customer Expectations?
    More
    Why Are SLAs Critical To Managing Customer Expectations?
    June 21, 2023
    Is Your CX Strategy Creating Fantastic Customer Experiences?
    More
    Is Your CX Strategy Creating Fantastic Customer Experiences?
    June 2, 2023
    How To Avoid Brand Cannibalization And Channel Conflict From Eating Into Your Revenue
    More
    How To Avoid Brand Cannibalization And Channel Conflict From Eating Into Your Revenue
    May 29, 2023
    The Importance Of Customer Sentiment Analysis
    More
    The Importance Of Customer Sentiment Analysis
    May 18, 2023
    How To Design Workflows That Delight Agents And Customers Alike
    More
    How To Design Workflows That Delight Agents And Customers Alike
    May 15, 2023
    Consumers Want Transformation To The eCommerce Framework For Better CX
    More
    Consumers Want Transformation To The eCommerce Framework For Better CX
    April 24, 2023
    Deliver Human-Centered CX In A Tech-Powered World
    More
    Deliver Human-Centered CX In A Tech-Powered World
    Page 5 from 10

    Videos

    Real-TimeTranslation&Transcription
    Real-Time Translation & Transcription for Seamless Multilingual Communication | Powered By AI
    Ansehen
    LeteCommerceSoar
    Let Your eCommerce Business Soar With ThinkOwl | AI-Powered Solutions For Superior Customer Support
    Ansehen
    ConversationBot
    Conversation Bot – Your 24/7 Virtual Assistant | Conversational AI For Customer Support
    Ansehen
    CustomerServiceStrategies
    Customer Service Strategies And Trends For Long Term Success | Adoption Of Artificial Intelligence
    Ansehen